Allstream is offering PRI. But with all installation charges and PRI
cost ( 1200 install + $700 for PRI ) it gets expensive.
Bell is asking $32 for business line on 3 year contract.
three is single good thing about VoIP ( in this situation ) nobody is
asking for the contract. But providers do mention possibilities of "Call
Setup" charges to recover hammering of their PBX. From what I can see
going "VoIP only" is simple - all I need is Asterisk box.
My client agreed to go ahead with pilot in his Toronto office. We will
engage 2 people to test VoIP dialer and will figure out few things:
1. Quality of the VoIP conversations (big concern with the client - he
is aware of people utilizing Virtual Dialers in USA with very poor voice
quality)
2. Amount of dropped calls by the dialer
3. Maximum possible dialing ratio ( VoIP does not really have limitation
on number of calls setup ).
4. Possibility of Calling across North America at 0.6 cents a minute,
compare to 2 - is very lucrative.
Alek.
Dave Donovan wrote:
On Sun, Jul 13, 2008 at 6:56 PM, Alek Barsky <[EMAIL PROTECTED]> wrote:
I have a client who wants to setup telemarketing Call Center in Barrie,
Ontario. It will be, at least initially, small place with 8 people working
on predictive dialer. My client is not very technical and he is under
Alex,
I wouldn't do anything but PRI in that situation. If you're using
good predictive dialing software, then it will be much more effective
if it has good ISDN call progress information. If you give it analog
lines, it has to do waveform analysis and guess at the outcome of the
call every time. (accuracy is questionable) If you use VOIP, you
should get good call progress in theory but I think that call progress
implementations are inconsistent from one provider to the next.
Look into pricing the full PRI rather than a partial one. If there's
promotional pricing, it's probably on the full circuits. At the place
I work now, they signed a contract for 5 years (ARG!!!) for 9 B
channels for about $1100/mo. The list price on a fully populated PRI
from bell is around $1350. The moral of the story is, don't count on
the sales rep to tell you that you're not getting the best bang for
your buck.
I'm not sure what the market is like in Barrie but full T1 PRIs in the
416 area can be had for $700 and under. It's hard to beat for
reliability and the cost should make sense over VOIP especially if
you're calling local.
That's my opinion for what it's worth.
Dave
impression that if VoIP long distance is much cheaper compare to traditional
PSTN, then local calling has to be going for close to nothing. His intention
is for those people to call only locally in Barrie.
Can anybody recommend VoIP provider who doesn't mind providing SIP/IAX
termination for telemarketing company. SO far I am not getting too many good
offers. To my total surprise, Bell doesn't offer SIP termination. I tried an
Allsream and they are having difficulties understanding what I want (same as
Bell). Unlimitel told me to take a hike - they say too many call setup and
not too much chargeable time.
Alek.
BarsikNet Systems.
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