_http://www.youtube.com/v/uk40VXVba60&hl=en&fs=1_ (http://www.youtube.com/v/uk40VXVba60&hl=en&fs=1) <--here the actual call. See why diversity training and also 9-1-1 phone skills are a must when handling calls. Do you think he should have been fired? I do. He should be never allowed to ever handle a 9-1-1 phone call ever again. Maybe he should be a supervisor at Target or Walmart?..... **************Life should be easier. So should your homepage. Try the NEW AOL.com. (http://www.aol.com/?optin=new-dp&icid=aolcom40vanity&ncid=emlcntaolcom00000002)
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