Hi,


I have some urgent requirements with my client. Please send me your updated
resume along with your hourly rate / yearly salary expectations, if
interested. In case you are not interested, it will be nice to let your
friends know of this position who may be a potential fit.



*Websphere Middleware*

*Nashville, TN*

*Contract*



Job Description Responsibility Responsible for liaising between project
teams across locations and the Customer Service Management Participate and
provide inputs for release planning Act as the Cognizant Delivery team
point of contact for the portfolio Support Service Management process
related activities performed by the SMO with relevant delivery data
Responsible for end to end services for the application cluster portfolio
being managed Coordinate with onsite and offshore teams as necessary during
project delivery including daily connect calls Service Tracking Ensure
adherence to SOW requirements including client security and compliance
needs Follow up with internal and external stakeholders Customer and Vendor
liaison to progress tickets to resolution Ensure adherence to defined
processes like creating problem records performing timely RCAs creating
knowledge articles maintaining application documentation etc Prepare
performance dash boards







*Thanks and Regards,*

*Dev Chauhan *

*Team Lead - IT Recruitment*
Ph: 609-853-0818 Ext: 2290

*[email protected]* <[email protected]>

*www.nityo.com* <http://www.nityo.com/>

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