Hi,


I have some urgent requirements with my client. Please send me your updated
resume along with your hourly rate / yearly salary expectations, if
interested. In case you are not interested, it will be nice to let your
friends know of this position who may be a potential fit.



*Hadoop Production Support Specialist *

*Hartford, CT *

*Duration : Long term*



*JOB DESCRIPTION:*

We are seeking a Production Support Specialist to provides complex
technical support and assistance to our product’s stakeholders.  You will
work within a Big Data platform on a cutting-edge recommendation engine.
You will provide stakeholders with preventive maintenance and configuration
recommendations to improve product usability, performance, and customer
satisfaction.  You will work use deep knowledge of the product to execute
(standardize) efficient and prompt resolution methods for all issues.



*Fundamental Components/Job Description: *

   - Daily technical support for a production recommendation system on a
   Big Data Platform
   - Facilitate Root Cause Analysis (RCA) ensuring implementation of
   corrective actions
   - Identifies opportunities to improve day-to-day operations, processes
   and procedures and implements them
   - Promote a high-quality customer centric focus when interacting with
   customers.
   - Maintains Standard Operating Procedures and other production support
   material to be used by on-call staff.  Grow and maintain system knowledge
   through documentation
   - Work with management teams to ensure all support guidelines are met –
   to include business continuity planning and disaster recovery.
   - Provide quality production support and ensure application service
   level commitments (SLA’s) are met or exceeded
   - Continually improving the health and performance of applications by
   identifying problems
   - Work with Engineering to implement automated recovery steps or
   preventative measures
   - Possess experience in streamlining and improving existing support
   processes thereby improving incidents’ turnaround time
   - Work with onshore/offshore engineers to analyze, develop and improve
   the Job Schedules.
   - Create production system health alerting and reporting.
   - Independently review technical design documents including data
   mappings to debug production issues.


*Professional Qualifications: *

   - Bachelor’s Degree
   - 4+ years of tier 2 IT production support experience
   - 3+ years managing and troubleshooting production Hadoop jobs
   - 2+ years working with production job scheduling technologies (TWS,
   Oozie, Airflow, etc.)
   - 2+ years with Linux via CLI and Shell Scripting
   - 2+ years writing SQL queries and understanding logic of existing
   queries
   - Experience with advanced analytics (R, Python, H2O, etc.) enabled
   products is desired


*EDUCATION*
Bachelor's degree or equivalent experience.





*Thanks and Regards,*

*Dev Chauhan *

*Team Lead - IT Recruitment*
Ph: 609-853-0818 Ext: 2290

*[email protected]* <[email protected]>

*www.nityo.com* <http://www.nityo.com/>

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