Hi guys,
Do any of you find that Bugzilla's interface is counterintuitive at
times? I'm particularly thinking of the following scenario which has
just bitten myself and Archaic recently:
1) User submits a new bug.
i. Status => UNCONFIRMED
ii. Owner => [email protected]
2) We naively log into bugzilla and 'Accept' the bug
i. Status => ASSIGNED (great!)
ii. Owner => [email protected] (whoops!)
OK, this behaviour is detailed in
http://www.faqs.org/docs/bugzilla/faq.html#faq-use-accept but it isn't
what I expected, nor apparently what Archaic expected either - we
thought it'd assign the bug to the user we logged in as.
So now we do:
3) Reassign bug to [EMAIL PROTECTED]
i. Status => NEW (ouch!)
ii. Owner => [EMAIL PROTECTED] (great!).
and finally
4) Accept Bug
i. Status => ASSIGNED (great!)
ii. Owner => [EMAIL PROTECTED] (great!).
So, it's now taken us 4 steps to assign a bug to ourselves!
Sorry for the long explanation, I just thought it necessary to point out
the pain we've just been through. So, do you guys suffer from the same,
or have you got a workaround for this cumbersome workflow?
Regards,
Matt.
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