Richard Justice-website ownner www.blind-computing.com ----- Original Message ----- From: "Eric Damery" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, November 23, 2007 3:43 PM Subject: [JAWS-Users] Information regarding the JAWS 9 SMA shipment in theUnited States
> All, > > Shortly after the JAWS 9 SMA shipments were mailed in the United States, > it was discovered that a high percentage of them may fail during the > install process. As a result, we have taken steps to do a second > shipment this coming week for all customers scheduled to receive this > SMA package. If you or someone you know receives their SMA product and > is experiencing any problems installing, we request that they simply > discard that CD as a second CD will be arriving within the next 7 to 10 > days. > > The second packages being mailed out will contain an indication on the > outside of the package in braille that says "Replacement CD". We are > also having this entered on the mailing label and when you open the > Replacement CD package, there will be a print and braille note > explaining the second delivery. > > For customers outside of the United States, we have worked with the > distributors to prevent the first shipment so you should be getting one > mailing in the next 7 to 10 days. It will also include the text > "Replacement CD" in both braille and print on the outside. These > international packages will not include the note inside since this > should be the first and only SMA package you received. > > We apologize for any confusion or inconvenience this may cause. If > necessary, we will post updated information this coming week on our Home > Page at www.freedomscientific.com. > > As a reminder, the release version is currently posted on the Freedom > Scientific Web Site and available for all to download and install now. > > Kind Regards, > > Eric Damery > > Vice President > > Product Management Software > > Freedom Scientific, Inc. > > Visit the JAWS Users List home page at: > http://www.jaws-users.com > Address for the list archives: > http://www.mail-archive.com/[EMAIL PROTECTED] > To post to this group, send email to > [EMAIL PROTECTED] > To unsubscribe from this group, send an email to > [EMAIL PROTECTED] > For help from Mailman with your account Put the word help in the subject > or body of a blank message to: > [EMAIL PROTECTED] > Use the following form in order to contact the management team > http://www.jaws-users.com/managers.php > If you wish to join the Blind Computing list send a blank email to the > following address: > [EMAIL PROTECTED] Visit the Blind Computing List home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/[email protected]/ To post to this group, send email to [email protected] To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following form in order to contact the management team http://www.jaws-users.com/BlindComputing.php If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED]
