Ah ha! She did have Firefox a while back, so wonder if the uninstaller
disassociated stuff. Yes the DVD drive is certainly enabled and is "working
properly", according to Device Manager. Whatever!
--
Chris Hallsworth
e-mail: [EMAIL PROTECTED]
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klango: chrishallsworth
----- Original Message -----
From: "Nimer" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Sunday, October 26, 2008 8:43 PM
Subject: Re: [Blind-Computing] Problems with Friend's Laptop
I am going to try to answer your questions in order.
The problem with the DVD drive could be a bad disk. If not, make sure that
it is enabled under hardware settings in the control panel.'
Second, the internet link is broken because it doesn't have an associated
program. That's my guess anyway. Did your friend have a browser that got
uninstalled before? Try going to set program access and defaults and set
the default browser to internet explorer. You could also go into the
internet explorer tools options and set it as default there.
Thanks
Nimer J
Nimer M. Jaber
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Chris Hallsworth wrote:
Hi all,
I went to look at my friend's HP laptop running XP Home SP3 today, and
I've noticed some problems with it. First, a DVD I created earlier on
today refused to read despite it being a DVD-RW drive. It didn't even
spin, and, when I tried to access what was the D drive from the run
dialogue box, I received the following error:
"d:\ is not accessible. The requested operation was not performed due to
a device i/o error"
Something like that. What on earth does this mean, and how can I fix it
please?
Also, on her start menu, the internet link is broken (it asks what
programme to run instead of opening Internet Explorer), yet her Internet
Explorer icon on the desktop opens correctly. Again how can I fix this
please?
It would be useful to have these answers by next Saturday morning at the
latest please as that's when I'll be looking at it more.
Thanks in advance for any help regarding these.
--
Chris Hallsworth
e-mail: [EMAIL PROTECTED]
msn: [EMAIL PROTECTED]
skype: chrishallsworth7266
klango: chrishallsworth
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