Hi DoubleLegal, It's probably asking you to install the WGA activex control on the Information Bar, press alt plus N or control plus home to get to the top of the page and shift tab to the message asking about the installation. Hit the spacebar on it, downarrow to the appropriate option, hit enter on it and allow the control to install.
Jon -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Simon Sent: Thursday, May 21, 2009 5:01 AM To: [email protected] Subject: Re: [Blind-Computing] Can't install Windows Genuine Advantage update what if you turn off your zone alarm before you instal the update and turn it back on when the install is finished. ----- Original Message ----- From: DoubleLegal To: Blind Computer Users Sent: Thursday, May 21, 2009 7:58 AM Subject: [Blind-Computing] Can't install Windows Genuine Advantage update Hi gang, For some reason I can't install Windows Genuine advantage update. This has been going on for several weeks now. I definitely have a genuine copy of XP pro, and I am able to download and install all other Windows updates, but when I try to install Genuine Advantage, I get a zone alarm pop up. I check the box saying to remember this answer, and then I click on except. I'm using the free version of zone alarm firewall. After I do that, the download says it is finished, but that it could not be installed. It's just real annoying to have that "updates are ready for your computer" notice popping up every time I reboot. I have Windows updates set up to notify me when there are updates, but not to download and install until I look them over first. Any ideas on why this may be happening and maybe how I can get this taken care of. Thanks, Ken For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
