If both scanners work "correctly" on your PC and both scanners work "incorrectly" on your husband's PC then the problem is not with the scanners.
The problem lies somewhere between the scanner and the videeo display on your husband's PC. I suggest comparing the optional settings in the scanner-related software between those on your PC and those on your husband's PC. If no differences exist there, compare the drivers for the scanner between both PC's. If no differences exist there, compare the video drivers between both PC's. If no differences exist there, the problem is probably hardware related with your husband's PC. hth Bob ----- Original Message ----- From: "Arianna Calesso" <[email protected]> To: "computing" <[email protected]> Sent: Saturday, June 13, 2009 11:47 AM Subject: [Blind-Computing] Scanner question My husband and I both have the same make and model of scanner. We both have the same scanning and reading programs on our computers--Text cloner and OpenBook 6. My scanner works perfectly while his only shows half of a page vertically. I have switched scanners thinking maybe his was defective, but the same problem occurs on his computer. Any ideas why this would happen and then how do I fix it? Arianna For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
