[Blind-Computing] I'm sorry to bug you guys but, How do you update firmware?

[Randy Tijerina]

Ok friends, I just saw some of the instructions that someone sent to me 
about outlook express.
Now here's the problem. I have two cd/dvd drives. cd/rw drive D and dvd 
drive E
Now I put a cd in for example a music cd and it doesn't come up 
automaticallyy.
Even when I told the computer to  associate this cd with whatever it 
doesn't come up. It'll make a buzzong sound, then stop all together.
I'm told that I could need firmware updating. how do I go about this?
one dvd drive is a sony while the other is a philips.

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