Hello Melissa; give these steps a try;
1, from the search edit box, type, control and enter on control panel, 2, press letter M=mail press enter, 3. now tab until you hear, show profiles.... button, press enter. now, see if your original profile is listed, if you see your original profile, highlight it with the arrow keys, now tab and press, the arrow key, use this profile checked. now, tab okay. another thing you can do is? follow the same steps, and, choose prompt for a profile to be used. tab okay. now, start MSOutlook. let me no if this helps you. ----- Original Message ----- From: "Melissa Riley" <[email protected]> To: <[email protected]> Sent: Friday, April 23, 2010 11:36 AM Subject: [Blind-Computing] Accessing contact folders Hi again everyone. At least it's friday, right? Ok, so this outlook thing is not resolving itself politely, so here's my nextthought; Alright, as those who've been trying to help me know, I cannot access any of my previous outlook profiles. I've tried a system restore, which turned out to make me cry, I've tried uninstalling/repairing/reinstalling Outlook, as well as the entire Office suite, nada. The only thing I can do is create a new Outlook Profile, which I have done. So, I can use Outlook, but all my saved contacts and emails are locked away from me, somewhere on this mean laptop. So here is my next question; Can I somehow find, open, and copy those contacts into my new Profile, without being able to access that older profile? The error message I get when opening the older profile is simply "cannot open the Outlook Window". That's it. I can deal with this all just fine, if I could have my 400 + contacts back... Not sure why this couldn't happen to me after finals, Melissa For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
