Hi Rosemarie; Do the following; 1. Press Alt + V for the view menu. 2. Arro down to " Sort By " and press enter. 3. Arrow down and make sure received & ascending are checked. If one or both are not checked press enter on 1 of them and when you press enter it will check that choice and take you out of the menu so, you will have to press Alt + V again to go back in and chec the other box if necessary. 1 other note, If you want your emails sorted by name you want to check the " >From " selection and if you want your messages sorted by what time you received them you will check " Received ." Checking From, & " Ascending " will make your messages appear in alphabetical order with the A's at the top and the Z's at the bottom, checking From, & " Descending " will make your messages come in reverse alphabetical order, the Z's at the top and the A's at the bottom. Checking Received & " Ascending " will make your messages appear by the time they were received with the oldest message appearing at the top and newest message at the bottom. Checking Received, and " Descending " will make your messages appear with the newest messages at the top and oldest messages appearing at the bottom. I know this is a long winded explanation but, maybe this will help someone with less Jaws experience than yourself to understand the " Sort By " sub menu choices. Take care. Mike
----- Original Message ----- From: "ROSEMARIE CHAVARRIA" <[email protected]> To: <[email protected]> Sent: Monday, July 19, 2010 11:43 AM Subject: [Blind-Computing] getting new messages to come on the bottom Hi, everyone, Just awhile ago I was on the line with tech support because of my email problem. We got it resolved but he changed outlook express so that all the new messages come on the top now instead of the bottom. How do I change that setting if I decide to do that in the future? Any help will be very much appreciated. Many thanks in advance. Rosemarie For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
