But how can they fix this problem if they don't respond to email messages or
phone calls from non-paying SA to Go account holders? The Usage Agreement
explicitly states that Serotek does not provide tech support for users of of
SA to Go. I wonder whether Mike Calvo knows what's really going on with his
company.
Gerald
----- Original Message -----
From: "Jackie McBride" <[email protected]>
To: <[email protected]>
Sent: Tuesday, December 07, 2010 3:17 PM
Subject: Re: [Blind-Computing] SA to Go Log In Problem
Interestingly enough:
a) 1 gentleman was claiming his virus scanner was comin' up screaming
on their docuscan; &
b) Superantispyware flagged a file of theirs as being infected
w/Vundo. Now, I readily admit that these could well be false
positives, as these types of programs are known for such, or the
infections could have happened on the computers in question & have
nothing to do w/Serotek. Please understand I am *not* alleging that
their products are infected. I am *not*! O, btw, did I make it clear
I'm not sayin their products are infected or contain malware? If not,
then please understand that I don't think they do.
What I am saying, though, is that if antivirus/antispyware programs
are flagging their stuff, then obviously there's a problem they need
to deal with. What these apps are probably flagging is certain hooking
or connectivity behaviors of the programs in question, some of which
might in fact be needed to run the applications successfully. But it
will definitely prevent them from running, & they might thus lose
sales as a result, which is never a good thing. So, if they're having
problems, I do hope they can resolve them quickly for the sake of
their business, if nothing else. And if security software is flagging
their programs, then they should try to assist users where possible to
whitelist or otherwise stop that kind of behavior. That's especially
true because they do cater particularly, I think, to the more
entry-level users. I wish them well.
On 12/7/10, Gerald Levy <[email protected]> wrote:
SA to Go did come in handy sometimes because it could access web links
that
JAWS and NVDA couldn't. Too bad. At least Serotek could have provided
some
advance notice that SA to Go was being discontinued.
Gerald
Gerald
----- Original Message -----
From: "heather kd5cbl" <[email protected]>
To: <[email protected]>
Sent: Tuesday, December 07, 2010 2:40 PM
Subject: Re: [Blind-Computing] SA to Go Log In Problem
Nope, it is such a hassel that I will just use NVDA. Besides, you can put
NVDA on a thumb-drive and take it with you so who needs system access to
go?
Heather
----- Original Message -----
From: "Gerald Levy" <[email protected]>
To: <[email protected]>
Sent: Tuesday, December 07, 2010 12:26 PM
Subject: Re: [Blind-Computing] SA to Go Log In Problem
So you couldn't log into SA to Go either?
Gerald
----- Original Message -----
From: "chris hallsworth" <[email protected]>
To: <[email protected]>
Sent: Tuesday, December 07, 2010 1:09 PM
Subject: Re: [Blind-Computing] SA to Go Log In Problem
Hi all.
Probably why Satogo appears to be going. Smiles. NVDA is so usable that
most of us rarely if at all use System Access to Go.
Just my £0.02.
Take care.
Chris Hallsworth
You can contact me at the following channels:
E-mail and Facebook: [email protected]
MSN: [email protected]
Skype: chrishallsworth7266
Twitter: http://twitter.com/christopherh40
On 07/12/2010 17:18, Gerald Levy wrote:
Not a good sign. Maybe SA to Go has been quietly discontinued? I haven't
heard it mentioned lately on the SeroTalk podcasts. Oh well, at least
NVDA is still usable.
Gerald
----- Original Message ----- From: "heather kd5cbl" <[email protected]>
To: <[email protected]>
Sent: Tuesday, December 07, 2010 12:00 PM
Subject: Re: [Blind-Computing] SA to Go Log In Problem
I am having the same problem! I tried to log in several times and it
would not work. Heather
----- Original Message ----- From: "Gerald Levy"
<[email protected]>
To: "blind-computing" <[email protected]>
Sent: Tuesday, December 07, 2010 9:46 AM
Subject: [Blind-Computing] SA to Go Log In Problem
Hi list. I have had a free System Access to Go account for over a
year. Today, I logged onto my SA to Go account for the first time in
a few months, but when I clicked on the link labeled "i Agree" on the
Usage Agreement page, SA to Go immediately shut down. I logged in
again, and once again when I clicked on the Agree link on the Usage
Agreement page, SA to Go shut down. Of course, contacting Serotek
tech support would be useless because they only provide support for
paying customers. Has anyone else experienced this problem with the
SA to Go Usage Agreement page? Or is it just me? Thanks for any
feedback.
Gerald
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--
Change the world--1 deed at a time
Jackie McBride
Scripting Classes: http://jawsscripting.lonsdalemedia.org
homePage: www.abletec.serverheaven.net
For technophobes: www.technophoeb.com
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