Lesley can you please  put your reply at the top of thhec reply instead of
the bottom

Larry & Flax GD (Guide Dog)
& Elliot RGD (Retired Guide Dog)
London, UK

Multiple Installer http://ninite.com
Flash Updater http://updateflash.org/
Impartial info on Android & IOS http://www.blindtechsupport.net/

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of leslie ferrell
Sent: 26 October 2011 00:17
To: [email protected]
Subject: Re: [Blind-Computing] itunes is a pain

On 10/25/2011 4:02 PM, John Justice wrote:
> Leslie, I believe that you may have conflicting ITune versions in your 
> system.  What you may have to do is to completely eliminate all files 
> pertaining to that program, then start all over again.
> I'm not referring to the song data  though.  You can download that 
> onto a separate jump drive but you will probably have to do a serious 
> cleaning, remove all ITunes and ITunes related files other than songs, 
> then re-install a new version from the site.
> It's free so that shouldn't present an issue.  You are trying to read 
> library files created by a newer version of the software, but you are 
> using an older version to do it.
> How that happened, I really don't know but I believe that the only 
> real solution is what is called a "clean installation"  of the program.
>
>
> JOHN AND LINDA JUSTICE
> WITH GUIDE DOGS JAKE AND ZACHARY
> PERSONAL E-MAIL:  [email protected] -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of leslie 
> ferrell
> Sent: Friday, October 21, 2011 3:23 PM
> To: [email protected]
> Subject: [Blind-Computing] itunes is a pain
>
> this is the message I get when I try to upgrade itunes on my windows 7 
> with jaws  11.the file library.itl cannot be read because it was 
> created by a newer version of itunes. okay button. Leslie
>
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>
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>    
I've gone to my add remove and removed everything that shows upthere butthat
doesn't seem to fix the problem.  Leslie

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