Hi,

I was trying to install the software for my new Brother laser printer using ethernet on my XP laptop computer. However, The installation did not work since I have a spooler subsystem error during the installation and it was not successful.

I have a Canon F30 3 in one ink jet printer connected via USB to my laptop and the printer still can print documents. I can also print on my new Brother printer from my desktop computer without any problems.

According to Microsoft, the solution is too complicated since you have to delete files in safe mode and delete entries in the registry which I do not dare to touch. My question is this. There is a software called printer spooler fix and I am wondering if anyone have used this program to fix spooler errors and does it really work?

Here is the URL for printe spooler:

http://www.printer-spooler.com

Any information on this matter will greatly be appreciated otherwise I am going to have to get a tech support person to correct this problem.

Thanks in advance and take care.

Lennie


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