Hello there; First have you checked in: Control panel/sounds To make sure there is a sound assigned to email notification? Secondly; Go to computer/local "c", Windows/media Now look for the windows notification, Press enter to see if you can hear the sound. Here's what I had to do for one of my client's, After the above steps were verified.
SYMPTOMS When you start Microsoft Outlook, Outlook does not automatically perform a send and receive operation to download messages from the server. CAUSE This behavior can occur because of a damaged Send/Receive group within Outlook. Outlook 2010 To resolve this behavior, create a new Send/Receive group in Outlook: 1. Click File, and then click Options. 2. Click the Advanced tab. 3. In the Find Send and Recieve section, click Send/Recieve. 4. Under Group Name, click the group, and then click Copy. 5. Under Send/Receive Group Name, type the new group name, and then click OK. 6. Under Group Name, click the old group name. 7. Under both When Outlook is Online and When Outlook is Offline, click to clear the check box for Include this group in Send/Receive (F9). 8. Click Close. 9. Quit Outlook, and then restart Outlook. You may need to delete the profile and start again. If you want to try to assign a sound try the following; 1, open outlook2010. 2, now press, Alt+h=home, Now press the letter "r" twice. So the keystroke would be, Alt+h/r/r 3, this places you in the rules and alerts, Use tab-key, And enter on, Manage rules and alerts. 4, you should see your outlook account, So tab and enter on, New rule. 5, now down arrow and enter on, apply rule on messages i receive 6, now arrow down and enter on; through the specified account Note: You will receive a prompt; This rule will be applied to every message you receive. Is this correct? Just press enter for yes. 7, now down arrow until you hear play a sound, Press the spacebar to check this item. 8, now tab once, Press enter. You will hear/see; Select a Sound to Play 9, shift+tab twice, you should hear, Afternoon, This places you into the windows media sound folder. 10, you now need to choose a sound file, So, press the letter "w"=windows notification, Or you could down arrow until you find it, Once you have found the windows notification, Press enter. 11, now tab next press enter. 12, make sure that; Run this rule now on messages already in "Inbox Is checked; Now tab finish press enter, And most likely again enter on okay. You have now created a rule to play a sound for email received. Hope this helps. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Norman King Sent: Saturday, May 05, 2012 5:44 AM To: [email protected] Subject: [Blind-Computing] e-mail notifications in ms outlook Hi all. I have outlook 2010 on a windows 7 64 bit system. When I get a new e-mail I don't here the new e-mail sound. Any suggestions? Thanks For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
