All,
I have a client that is using Jaws 13, Vista and Outlook 2007. I hear the
email sound that a new message has arrived, but it doesn’t show up in her in
box or any other folder.
I have checked her views and they are OK. She doesn’t have any rules set up.
If she receives junk mail, they do show up in her junk email folder.
I can move messages from another folder to her in box and they show up there.
I have renamed her outlook.pst file and allowed Outlook to create a new one,
but still the same problem.
She can send out messages without any problem.
Any suggestions on what I can try next?
Thanks!
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