If it is covered on a warranty I'd have it replaced Al
-----Original Message----- From: blind-computing-boun...@jaws-users.com [mailto:blind-computing-boun...@jaws-users.com] On Behalf Of Gerald Levy Sent: Sunday, August 12, 2012 4:32 PM To: blind-computing Subject: [Blind-Computing] Trouble With CD/DVD Drive On My PC Hi list. Lately, I have been experiencing trouble with the CD/DVD drive built into my Dell Precision workstation running XP Pro. When I insert a standard prerecorded audio CD into the disk tray and close it, it takes a long time, almost two minutes, before it is finally recognized and the option to play it with Windows Media Player comes up. When I start pplaying the disk, it usually , but not always , skips, even after I have cleaned it with a cleaning cloth. The same disk plays fine on my audio system DVD player. Some prerecorded audio CD's do play continuously without skipping on the built-in CD/DVD drive. But when I insert audio CD-R's that I had previously recorded on this drive, they are not recognized. So most prerecorded CD's will play, albeit with occasional skipping on some disks, but CD-R's that had been previously recorded on this computer are not even recognized and thus won't play. Does this behavior indicate that the CD/DVD drive is defective and should be replaced? My workstation is five years old but is still covered by an extended warranty through next month, so I'm wondering whether I should contact Dell and have them repair or replace the faulty DVD drive while I still can . I am reluctant to try one of those laser lens cleaning disks for fear of causing more damage and voiding the warranty, Thanks for any advice. Gerald For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
