Thanks for the help here. I did unplug it, but it wouldn't come on just with battery. I haven't cleaned it though.
Actually it's not even in the laptop, just running on A/C power. I have contacted ASUS and they have responded for me to return the battery to them. I wish I knew before hand I wasn't suppose to keep the battery in the unit while it was plugged to wall outlet. Thanks again for your suggestions.. Trish For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
