Hello friends, greetings from the Caribbean twin island state of Trinidad and 
Tobago.

One of our volunteers at the school for the blind is experiencing a problem 
with her  Asa laptop.

She is clueless about any of the technical aspects of the machine except that 
she is using Windows 7 Home which I was able to ascertain.

Her problem is that the volume in Youtube is very low and said she believes it 
has something to do with Adobe Flash player.

Does anyone have any idea as to what can be causing her problem?

Sorry I don't know more to clarify the problem. This lady is close to her 
seventies if that matters anything and she is relatively new to computers.

I really want to help her but don't know how so if anyone of you have 
experiences that are similar in nature or have some hints which I could try I 
would be very much appreciative.

Thanks in advance.    
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