Sighted assistance confirmed that the envelope was printed correctly, so
it seems like my thought that some setting in OpenBook 9 needs to be
changed for more accurate scanning seems to be correct. Any help
figuring out which setting change is needed to get it to scan and
accurately report the information on an envelope would be wonderful.
Thanks,
Margaret
On 4/6/2013 9:01 AM, I wrote:
Good Morning:
I'm trying to make sure a very important envelope has been printed
correctly using Word 2007 on a 64 bit Windows 7 Home Premium machine
running OpenBook 9 and JAWS 14, but not the version that apparently came
out the other day.
OpenBook has reported all my efforts printing the envelopes with the
return address as one long horizontal line and the same for the delivery
address. As a test, I typed the delivery address the proper way on a
new Word document, printed it, and scanned it. OB reported it as one
long horizontal line. I also scanned an envelope with the return
address pre-printed that was included with a bill and OpenBook also
reported it as one long horizontal line.
I think there is some OpenBook setting I need to adjust and tried
unchecking recognize columns. I hope to get sighted assistance over to
look at the envelopes I've printed out to see if I have printed them
correctly, but, in any event, need to know how to get OpenBook 9 to scan
more accurately.
Any help would be greatly appreciated.
Margaret
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