when I was first moving bard digital books to a cartridge, I openned the book file, copied the files, to a folder, and then went through the proper steps. now, when I delete the files from that folder, a file remains, an audio/visual file, and when I try to delete this file, it says that I need administrator permission to delete. I’m lost, since I am the pc administrator. any suggestions on how to remedy this? tim For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/