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On 5/6/18, Jack Falejjczyk <[email protected]> wrote: > Alex, there's a saying that I'm not gonna write out on the list, but > think about it. The second part of it is "he's not a machine." You're > right about paid customers supposed to be getting priority support. > Entirely valid point. Should he be replying to your message, > absolutely. Does he need to appeal to this subset of users? Not > necessarily. Matter of fact, I if I were in your position I would > prefer an email, "Hey, sorry man, there really isn't much we can do > about that, but we'll keep it in mind." vs just a silent treatment. > Either way, you can't expect him to appeal to every single person, > particularly when there really isn't much they can do about it. Let me > give you this example. I'm an xp user because I kind of have to be > *thanks Fusion* but I knew this game wasn't going to work on xp. I > knew the game just couldn't work on it, and as an xp user, I know what > to expect and what not to expect. I know that a developer is not > obligated to support an operating system more than a decade past its > prime. Rather than complain, I didn't mind waiting a few days after > purchasing my copy, meanwhile beating around the bush to try and get > it to work *trying and failing on wine the first go around, using a > second machine, then finally finding a distribution of Wine that ran > the game.* My point is, just as I know they aren't obligated to > support xp, they aren't obligated to support every single screenreader > when there are other ways to play it, and a screenreader-agnostic > approach that is sapi. Just as much as Aaron Baker was not obligated > to include nvda support in Manamon. So, bottom line, you really should > know your limits when you say, I paid good money for this, I'm > entitled to support. Not the word support. Purchasing the game does > not entitle you to becoming on the wheels of the out of sight machine > as it were. > > On 5/6/18, Justin Jones <[email protected]> wrote: >> It's harsh, but those are things you have to consider when starting a >> business. >> >> On 5/6/18, Jack Falejjczyk <[email protected]> wrote: >>> Also true. >>> >>> On 5/6/18, Justin Jones <[email protected]> wrote: >>>> When you produce a commercial game, i.e. something that someone pays >>>> money for, you have an obligation to your paying customers. That >>>> priority takes precedents over all other priorities, other than >>>> medical ones. This is business ethics 101. >>>> >>>> On 5/6/18, Jack Falejjczyk <[email protected]> wrote: >>>>> Alex, Jaws is and will always be a long-standing issue with games. >>>>> Also, keep in mind that Joseph is in a different position than he was >>>>> a while back, Ian is no longer his second in line as developer >>>>> unfortunately. So try to cut him some slack. As for nvda, I was in >>>>> your position a while back as a long-time jaws user. But then I >>>>> switched. I took the time to learn nvda. And I have since not >>>>> regretted it one bit, more to the point I almost grudgingly keep Jaws >>>>> around. If you want to learn nvda I will help you, and besides there >>>>> is a lot more training materials out there than there was a while >>>>> back. The fact of the matter is that you can almost anything done with >>>>> nvda that you can with Jaws, and the some. >>>>> Back on topic, you should learn about support priority. Your problem >>>>> can't hold a candle to the problems people were having in the initial >>>>> release where people were getting errors left and right. Since a now >>>>> virtually one-man developer can't reply to all support requests at >>>>> once (let's not forget he has school to worry about as well,) then he >>>>> will probably, if he sees your support request think that if there's a >>>>> way around it but the game still runs just as well, to put it on the >>>>> backburner. Just some food for thought. >>>>> >>>>> On 5/6/18, QuentinC <[email protected]> wrote: >>>>>> Hello, >>>>>> >>>>>> IF you really don't want to quit Jaws, you could do the following: >>>>>> 1. Start AHC >>>>>> 2. Set the speech mode to SAPI in the game. You have no choice but >>>>>> doing >>>>>> that, sorry. >>>>>> 3. Press Insert+F2, go to the setting center, and activate sleep mode >>>>>> for AHC >>>>>> >>>>>> Now you can play, unfortunately with SAPI only, but if you press >>>>>> Alt+Tab >>>>>> then you can use Jaws elsewhere else as usual. >>>>>> >>>>>> IF you still want to have eloquence in the game, there is a binding >>>>>> eloquence-SAPI available; but you will have to pay another 50$ or >>>>>> something like that. >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>> >>>>> >>>>> >>>>> >>>> >>>> >>>> -- >>>> Justin M. Jones, M.A. >>>> [email protected] >>>> (254) 624-9155 >>>> 701 Ewing St. #509-C, Ft. Wayne IN, 46802 >>>> >>>> >>>> >>>> >>> >>> >>> >>> >> >> >> -- >> Justin M. Jones, M.A. >> [email protected] >> (254) 624-9155 >> 701 Ewing St. #509-C, Ft. Wayne IN, 46802 >> >> >> >> > > > > -=-=-=-=-=-=-=-=-=-=-=- Groups.io Links: You receive all messages sent to this group. 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