Now I finally figured out what this marble-like surface is!

Sheila



-----Original Message-----
From: [email protected] [mailto:[EMAIL PROTECTED]
On Behalf Of Dale Leavens
Sent: Saturday, August 19, 2006 2:22 PM
To: [email protected]
Subject: [BlindHandyMan] Info on managing cultured marble.

Frequently Asked Questions, New Hampshire Marble, Cultured Marble, Bathtubs,
Showerbases, Vanity tops, Sinks, Flatstock, technical informationHere is a
page with the information on drilling cultured marble and other useful
facts.
 
New Hampshire Marble
Frequently asked questions and technical help

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a.. What is Cultured Marble? 
In a nutshell, Cultured Marble is man made marble. It is composed of crushed
rock fillers, pigments and various plastic resins. This product is made in a
factory using mixers, molds and other equipment. A gel-coat is used to
protect the background color and to provide the sink with it's high luster
and stain resistance. After the gel-coat is cured, the matrix is mixed and
poured onto the molds. All New Hampshire Marble products are hand poured,
and produced in a small batch fashion. Once cured the rough edges of the
sinks are ground and then sanded, buffed and polished, or matted what ever
the case may be. Please note that cultured marble does not support
combustion, mildew growth or have a porous surface for bacteria to hide in.
Also the gel-coat layer of cultured marble is stain resistant. 

a.. Who makes New Hampshire Marble brand products? 
New Hampshire Marble and Fiberglass, INC. manufactures it's own products.
Our products are made in small batches by our employees in New hampshire.
Our products are produced from raw material components, the majority of
which come from refineries and manufacturers in the United States. You can
be sure that when you have bought a New Hampshire Marble product, that it
was made in the United States. 

a.. Do we have a warranty?

We offer a two year limited manufactures warranty. It covers defects that
can be linked to the manufacturing process. Please be aware that dislike of
the veining is not considered a defect. Due to our production process we
cannot control what the veining in the end product will look like. We cannot
accept product back due to a dislike of the veining. All potential customers
should be aware that veining can and will vary from what they see on display
units or samples. Click the link to view the Warranty information in full. 

a.. What is the normal lead time?

With few exceptions, due to the many color and size variations all products
are made to order at NHM. Modular sinks typically take about 7/10 working
days. Custom sizes can take 3-4 weeks depending on the work backlog. The
best idea is to order the vanity tops and all other products when your
cabinets are ordered. Do not tear apart your bathroom unless you are certain
that you have all the parts you require to finish it. 

a.. Do we bid on large Contracts? 
We bid on contracts that range from a few homes, to hotels with hundreds of
rooms. Our products have gone into homes, hotels, hospitals, motorhomes and
a wide variety of other structures. We do offer special pricing
considerations for bulk volume orders. What is bulk volume? Anything over 10
sinks on 1 order. Please be aware that large orders may require a longer
lead time to manufacture. You need to be aware of this when placing orders,
so that you are sure that there will be enough time to have the product
delivered on time. 

a.. Can we make custom Colors? 
At New Hampshire Marble we will attempt to match color samples that
customers bring in. We will make a sample color to match the selection as
closely as possible. Then the sample will be submitted to the customer for
approval. After the customer has given approval, we will go ahead and make
the product. Make sure to leave plenty of lead-time for these situations in
case colors have to be ordered. 

a.. How do I install the Cultured Marble Products I just bought? 
Attach your hardware before placing the vanity top onto the base. Use only
Silicone based products around the drain. A light bead of liquid nail will
help secure the vanity top to the base. For more information on installing
these products. click here. 

a.. How do I keep my Cultured Marble product clean?

Always use non-abrasive cleaning products to care for your Cultured Marble.
Any of the non-abrasive spray cleaners, or handy wipe cleaners available
today are okay for your normal weekly cleaning. We recommend Gel-Gloss
(which can be found at most home improvement and marine supply stores) for
polishing the product. This will help ensure that the finish of your product
lasts a long time. More Information 

a.. How do I cut cultured marble? 
A circular saw with a masonry blade will cut cultured marble easily. At all
times you want to protect the finished surface of the product. Deep
scratches caused by careless installers can be difficult to remove. Be aware
that cutting is not always the best way to remove material from a top. Many
times it will prove to be much easier to simply sand the product with a
power sander and some 60 grit paper. This method is recommended to remove
anything less than 1/8". For the rest of the information needed click here
(cutting information). 

a.. How do I drill Cultured marble? 
A simple holesaw at the size you need will easily make the hole you need. Be
sure to double-check the marked places to be drilled. It is easy to drill
this product, but fixing careless mistakes can be difficult! For the rest of
the information on drilling click the link. 

a.. Can this material be repaired? 
Cultured marble products can be repaired depending on the type and amount of
damage. In some cases minor scratches may be removed by simply rubbing a
buffing compound (available at any automotive store) over the scratched
areas. Deeper scratches and chips will require a professional to do the
work. Typically in the event of cracking the product will have to be
replaced (of course there are always acceptions). 

a.. How can you remove rust or hard water deposits? 
If rust or hard water deposits develop in the bowl, use a buffing compound
(available at any automotive store) and a soft rag to buff away the
deposits. The rust or mineral deposits may reapear, if this happens simply
repeat the before mentioned steps. As long as there is gel-coat present over
the background colors, none of the rust or mineral deposit staining should
be permanent. 

a.. What about Cracking? 
In the early days of Cultured Marble, the resins could not handle quick
changes in temperature. Typically this would translate into cracking in the
bowl. However, due to advances in chemistry and slight modifications in the
installation process, cracking has become very rare. In most cases cracking
in the bowl can be traced to the installation process. We recommend only
silicone based products, and not over tightening the drain fitting when
installing these products. Please note that extremely high water
temperatures can result in cracking. This product will expand slightly with
significant changes in temperature. If the drain collar is tightened too
much during installation it can restrict the expansion of the product when
hot water is placed in the bowl, which can lead to stress cracks or crazing.



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