Adrian



I having trouble making and receiving calls.




When I make a call it rings out, but when the call is answered Blink just shows 
‘connecting’ in the dialogue box.

When I call into Blink, nothing happens, I’ve tried three different voip 
accounts from 3 different providers.




In the account settings it states that registration was successful.


—Director

Twisted Pear Consultancy

M: 07828 178101

www.twistedpear.com





If you require technical support, 

please contact the office on 0203 582 8014 or email [email protected]





Registered in the UK - 6913694
VAT Registration - 973 7858 54

On Sun, Apr 12, 2015 at 11:40 AM, null <[email protected]> wrote:

> Thanks, please rate Blink on Mac App Store
> Adrian
> On 12 Apr 2015, at 05:40, Lee Price <[email protected]> wrote:
>> Hi Adrian
>> 
>> Thanks for all your help, it’s a good product.
>> 
>> —
>> Director
>> Twisted Pear Consultancy
>> M: 07828 178101
>> www.twistedpear.com
>> 
>> 
>> If you require technical support, 
>> please contact the office on 0203 582 8014 or email [email protected]
>> 
>> Registered in the UK - 6913694
>> VAT Registration - 973 7858 54
>> 
>> 
>> On Sun, Apr 12, 2015 at 2:41 AM, [email protected] <[email protected]> 
>> wrote:
>> 
>> Those spaces in the number of your contact are not really spaces, but 
>> something that look like it. Perhaps it was some reach text copied there. If 
>> you remove the spaces from the number and insert them from the keyboard it 
>> works.
>> 
>> Adrian
>> 
>> On 11 Apr 2015, at 18:33, Lee Price <[email protected]> wrote:
>> 
>>> I have got it to work :)
>>> 
>>> In the native FaceTime app preferences you need to set the 'default for 
>>> calls' to Blink. Otherwise it just tries to call out on FT.
>>> 
>>> I got a weird error though first time I tried:
>>> SIP address must not contain unicode characters: +44 7828 178101
>>> 
>>> I changed it to 0044 then changed it back again to +44 and it works fine 
>>> now, works fine on other numbers starting +44, bit odd, what might trip 
>>> that error?
>>> 
>>> —
>>> Director
>>> Twisted Pear Consultancy
>>> M: 07828 178101
>>> www.twistedpear.com
>>> 
>>> 
>>> If you require technical support, 
>>> please contact the office on 0203 582 8014 or email [email protected]
>>> 
>>> Registered in the UK - 6913694
>>> VAT Registration - 973 7858 54
>>> 
>>> 
>>> On Sat, Apr 11, 2015 at 10:14 PM, Lee Price <[email protected]> wrote:
>>> 
>>> Adrian
>>> 
>>> This is the path I have now created, still not seeing any means to call 
>>> using Blink.
>>> 
>>> Macintosh HD/Users/leeprice/Library/Address Book Plug-Ins/
>>> 
>>> Treat me like I’m stupid, cause Im not that IT literate, where am I going 
>>> wrong?
>>> 
>>> Thanks for your patience.
>>> 
>>> —
>>> Director
>>> Twisted Pear Consultancy
>>> M: 07828 178101
>>> www.twistedpear.com
>>> 
>>> 
>>> If you require technical support, 
>>> please contact the office on 0203 582 8014 or email [email protected]
>>> 
>>> Registered in the UK - 6913694
>>> VAT Registration - 973 7858 54
>>> 
>>> 
>>> On Sat, Apr 11, 2015 at 7:29 PM, Adrian Georgescu <[email protected]> 
>>> wrote:
>>> 
>>> I tested on 10.10 and it works just fine.
>>> 
>>> the plug-ins must be installed in your home folder here:
>>> 
>>> ~/Library/Address\ Book\ Plug-Ins/
>>> 
>>> Adrian
>>> 
>>>> On 11 Apr 2015, at 14:08, Lee Price <[email protected]> wrote:
>>>> 
>>>> On some cards saved locally it will call out from the link but launches 
>>>> FaceTime, not sure I’ve got the plugin installed correctly?
>>>> 
>>>> —
>>>> Director
>>>> Twisted Pear Consultancy
>>>> M: 07828 178101
>>>> www.twistedpear.com
>>>> 
>>>> 
>>>> If you require technical support, 
>>>> please contact the office on 0203 582 8014 or email [email protected]
>>>> 
>>>> Registered in the UK - 6913694
>>>> VAT Registration - 973 7858 54
>>>> 
>>>> 
>>>> On Sat, Apr 11, 2015 at 5:55 PM, [email protected] 
>>>> <[email protected]> wrote:
>>>> 
>>>> For me it work fine but I am using OSX 10.9. I will test later on 10.10 to 
>>>> see what happens there.
>>>> 
>>>> Adrian
>>>> 
>>>> 
>>>> On 11 Apr 2015, at 13:44, Lee Price <[email protected]> wrote:
>>>> 
>>>>> Here you go, not google apps, sorry, iCloud sync.
>>>>> L.
>>>>> 
>>>>> On 11 April 2015 at 17:40, <[email protected]> wrote:
>>>>> Can you export the contact and send it to me?
>>>>> 
>>>>> Adrian 
>>>>> 
>>>>> 
>>>>> On 11 Apr 2015, at 13:38, Lee Price <[email protected]> wrote:
>>>>> 
>>>>>> Hi Adrian
>>>>>> 
>>>>>> I tried to post a screen shot but its with the moderator being over size.
>>>>>> 
>>>>>> I am clicking the link adjacent to the phone number or the Audio link 
>>>>>> below it and selecting the phone number, either way it doesn’t call.
>>>>>> 
>>>>>> My address book is a Google Apps synced account if that makes any 
>>>>>> difference.
>>>>>> 
>>>>>> L.
>>>>>> 
>>>>>> —
>>>>>> Director
>>>>>> Twisted Pear Consultancy
>>>>>> M: 07828 178101
>>>>>> www.twistedpear.com
>>>>>> 
>>>>>> 
>>>>>> If you require technical support, 
>>>>>> please contact the office on 0203 582 8014 or email 
>>>>>> [email protected]
>>>>>> 
>>>>>> Registered in the UK - 6913694
>>>>>> VAT Registration - 973 7858 54
>>>>>> 
>>>>>> 
>>>>>> On Sat, Apr 11, 2015 at 1:23 PM, [email protected] 
>>>>>> <[email protected]> wrote:
>>>>>> 
>>>>>> You are dialing an invalid URL.
>>>>>> 
>>>>>> http://[email protected]@(null):0(null)]
>>>>>> 
>>>>>> You can dial sip addresses or phone numbers.
>>>>>> 
>>>>>> What do you have in your contact?
>>>>>> 
>>>>>> Adrian
>>>>>> 
>>>>>>  
>>>>>> On 11 Apr 2015, at 09:18, Lee Price <[email protected]> wrote:
>>>>>> 
>>>>>>> Hi Adrian
>>>>>>> 
>>>>>>> Is this useful?
>>>>>>> 
>>>>>>> 
>>>>>>> —
>>>>>>> Director
>>>>>>> Twisted Pear Consultancy
>>>>>>> M: 07828 178101
>>>>>>> www.twistedpear.com
>>>>>>> 
>>>>>>> 
>>>>>>> If you require technical support, 
>>>>>>> please contact the office on 0203 582 8014 or email 
>>>>>>> [email protected]
>>>>>>> 
>>>>>>> Registered in the UK - 6913694
>>>>>>> VAT Registration - 973 7858 54
>>>>>>> 
>>>>>>> 
>>>>>>> On Sat, Apr 11, 2015 at 1:14 PM, [email protected] 
>>>>>>> <[email protected]> wrote:
>>>>>>> 
>>>>>>> Can you open Console application and check the log lines when you 
>>>>>>> attempt the call. Paste them here.
>>>>>>> 
>>>>>>> Adrian
>>>>>>> 
>>>>>>> On 11 Apr 2015, at 08:58, Lee Price <[email protected]> wrote:
>>>>>>> 
>>>>>>>> Hello
>>>>>>>> 
>>>>>>>> Mac Yosemite 10.10.2
>>>>>>>> Blink Pro 4.2.1
>>>>>>>> 
>>>>>>>> Blink set up and working through my SIP account.
>>>>>>>> 
>>>>>>>> I have bought Blink Pro and installed the Addressbook Plug-In here :~
>>>>>>>> 
>>>>>>>> Macintosh HD \ Users \ leeprice \ Library \ Containers \ 
>>>>>>>> com.apple.AddressBook \ Data \ Library \ Address Book Plug-Ins
>>>>>>>> 
>>>>>>>> I cannot find the path as specified in the Plug-In readme which 
>>>>>>>> specifies Mac Address Book rather than ‘Contacts’ 
>>>>>>>> 
>>>>>>>> I get links to call from Contacts but they don’t appear to launch 
>>>>>>>> Blink.
>>>>>>>> 
>>>>>>>> Help :)
>>>>>>>> 
>>>>>>>> Lee.
>>>>>>>> 
>>>>>>>> —
>>>>>>>> Director
>>>>>>>> Twisted Pear Consultancy
>>>>>>>> M: 07828 178101
>>>>>>>> www.twistedpear.com
>>>>>>>> 
>>>>>>>> 
>>>>>>>> If you require technical support, 
>>>>>>>> please contact the office on 0203 582 8014 or email 
>>>>>>>> [email protected]
>>>>>>>> 
>>>>>>>> Registered in the UK - 6913694
>>>>>>>> VAT Registration - 973 7858 54
>>>>>>>> _______________________________________________
>>>>>>>> Blink mailing list
>>>>>>>> [email protected]
>>>>>>>> http://lists.ag-projects.com/mailman/listinfo/blink
>>>>>>> 
>>>>>>> --
>>>>>>> Adrian
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> <All_Messages.log>_______________________________________________
>>>>>>> Blink mailing list
>>>>>>> [email protected]
>>>>>>> http://lists.ag-projects.com/mailman/listinfo/blink
>>>>>> 
>>>>>> --
>>>>>> Adrian
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> _______________________________________________
>>>>>> Blink mailing list
>>>>>> [email protected]
>>>>>> http://lists.ag-projects.com/mailman/listinfo/blink
>>>>> 
>>>>> --
>>>>> Adrian
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> _______________________________________________
>>>>> Blink mailing list
>>>>> [email protected]
>>>>> http://lists.ag-projects.com/mailman/listinfo/blink
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> -- 
>>>>> Director
>>>>> Twisted Pear Consultancy
>>>>> M: 07828 178101
>>>>> www.twistedpear.com
>>>>> 
>>>>> 
>>>>> If you require technical support, 
>>>>> please contact the office on 0203 582 8014 or email 
>>>>> [email protected]
>>>>> 
>>>>> Registered in the UK - 6913694
>>>>> VAT Registration - 973 7858 54
>>>>> <Lee Price.vcf>_______________________________________________
>>>>> Blink mailing list
>>>>> [email protected]
>>>>> http://lists.ag-projects.com/mailman/listinfo/blink
>>>> 
>>>> --
>>>> Adrian
>>>> 
>>>> 
>>>> 
>>>> 
>>>> _______________________________________________
>>>> Blink mailing list
>>>> [email protected]
>>>> http://lists.ag-projects.com/mailman/listinfo/blink
>>> 
>>> <signature.asc>
>>> 
>>> <signature.asc>
>>> 
>>> _______________________________________________
>>> Blink mailing list
>>> [email protected]
>>> http://lists.ag-projects.com/mailman/listinfo/blink
>> 
>> --
>> Adrian
>> 
>> 
>> 
>> <signature.asc><signature.asc>
>> 
>> _______________________________________________
>> Blink mailing list
>> [email protected]
>> http://lists.ag-projects.com/mailman/listinfo/blink
> --
> Adrian
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