From: "Elwell, John" <[EMAIL PROTECTED]> > If the CC agent is busy on the receipt of the ready for > recall notification
[JRE] Does it necessarily need to wait for receipt of recall notification? Would there be any advantage in suspending as soon as the CC agent goes busy? I think we would get better performance if the agent suspended immediately when the caller became not-available. The cost would be that the agents would do more suspend/resume operations. IIRC, SS7 also has the caller suspend its CC request immediately upon becoming busy. > A) Implicit change of the queue state at the CC monitor by > un-subscribing and re-subscribing to the CC service. > Advantage: easy to implement > Disadvantage: no explicit suspend-resume operation [JRE] This is rather intangible. What would the consequences be? If no real consequences, this method would appear to have no disadvantages. Or are there disadvantages concerning place in queue, timeouts, etc.? I think the disadvantage is better phrased "no separate suspend-resume operation", which implies the disadvantages you mention: caller does not maintain its place in the queue, timeouts become difficult to implement. Dale _______________________________________________ BLISS mailing list [email protected] https://www.ietf.org/mailman/listinfo/bliss
