It certainly needs to interwork, but can a basic level of interworking
be achieved without suspend/resume? There are advantages in lowering the
bar for would-be implementations, and also speeding up the process in
BLISS for getting an RFC out.

John 

> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] 
> On Behalf Of DRAGE, Keith (Keith)
> Sent: 05 August 2008 17:53
> To: Stumer, Peggy (Com US); Huelsemann, Martin; 
> [EMAIL PROTECTED]; [EMAIL PROTECTED]
> Cc: [email protected]
> Subject: Re: [BLISS] thoughts on 
> draft-ietf-bliss-call-completion; sus/res
> 
> Reading the BLISS charter, I would have said that this issue 
> should have
> been included in the work even if it is not included in the 
> the minimum
> baseline UA requirements.
> 
> "The problem is exacerbated by the desire for these features to work
> across many types of SIP endpoints, including SIP hardphones, 
> softphones, and gateways to the PSTN and other VoIP networks 
> including 
> non-centralized environments, and for the desire to work 
> across domain 
> boundaries and to interwork with the PSTN, when applicable.
> 
> The focus will not be on rigorous definition of what the specific 
> feature is and exactly how it works. Rather, the focus will be on 
> documenting the variations that exist in the wild sharing common 
> interop problems, figuring out a minimum baseline requirement 
> for a UA 
> and servers (minimum set of primitives etc.), defining minimum levels 
> of functionality and functional primitives required to 
> realize a broad 
> class of related features, and on interoperating with other elements 
> which might implement one of those features in different ways."
> 
> What I am detecting at the moment is that participants are 
> proposing to
> exclude it because they think the cost of solution outweights 
> the usage,
> but that they are failing to take into account the need to interwork.
> 
> Regards
> 
> Keith
> 
> 
> 
> > -----Original Message-----
> > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] 
> > On Behalf Of Stumer, Peggy (Com US)
> > Sent: Tuesday, August 05, 2008 3:39 PM
> > To: Huelsemann, Martin; [EMAIL PROTECTED]; [EMAIL PROTECTED]
> > Cc: [email protected]
> > Subject: Re: [BLISS] thoughts on 
> > draft-ietf-bliss-call-completion; sus/res
> > 
> > Hi all,
> > May I ask, is the intention of specifying this feature in 
> > order to interwork with this age-old feature in the legacy 
> > TDM network, or, do we not consider the age-old CCBS/NR 
> > (ISDN) feature and instead define a new, stream-lined call 
> > completion type of capability? 
> > 
> > In the interest of interworking with legacy networks 
> > supporting this feature (it is an important enterprise 
> > feature especially in Europe), the suspend/resume procedure 
> > should be defined since it is a mandatory procedure when one 
> > supports CCBS and/or CCNR. Likewise, IMO, all mandatory 
> > ISO/IEC/ECMA PICS items for this supplementary service should 
> > be supported/mappable in this SIP draft procedure if there is 
> > an intent to interwork with the ISDN feature (which is 
> > desirable from a customer's perspective who is migrating to VoIP).
> > 
> > If there is no intent to provide the capability to 
> > interwork/map this draft feature with the age-old ISDN 
> > feature, then one should consider redefining and 
> > incorporating such presence and IM alternatives that can 
> > actually enhance the age-old feature in many significant ways.
> > Best Regards,
> > Peggy Stumer
> > Siemens Enterprise Com 
> > 
> > 
> > 
> > 
> > 
> > -----Original Message-----
> > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] 
> > On Behalf Of Huelsemann, Martin
> > Sent: Tuesday, August 05, 2008 8:56 AM
> > To: [EMAIL PROTECTED]; [EMAIL PROTECTED]
> > Cc: [email protected]
> > Subject: Re: [BLISS] thoughts on 
> > draft-ietf-bliss-call-completion; sus/res
> > 
> > 
> > > > Very much related to that, ccbs has an effect of
> > > introducing work in one
> > > > domain (the one of the callee) that primarily (if not 
> > exclusively) 
> > > > benefits the other (the one of the caller). This provides
> > > an unfortunate
> > > >  negative incentive for implementing this in a callee
> > > domain. I think we
> > > > need to take care to minimize the amount of work 
> required on the 
> > > > callee's side to support this. So for example, I am 
> reluctant to 
> > > > introduce requirements to do things like 
> suspend/resume, as these 
> > > > introduce additional work and state on behalf of the 
> > callee's agent.
> > > 
> > > While I agree that it is important to consider what the 
> > incentives are 
> > > for implementing this stuff, I don't think this should be 
> viewed as 
> > > primarily benefiting the caller at the expense of the callee.
> > > At least
> > > not if this is considered an *optional* feature at the callee.
> > > 
> > > A callee will offer this capability if he considers it 
> > advantageous - 
> > > namely if he considers the incoming calls to his benefit, 
> > and missing 
> > > them to be a loss. If the callee doesn't view incoming 
> > calls that way 
> > > he is free to omit the feature.
> > > 
> > > To the caller who wants to get through, there are various 
> potential 
> > > solutions. One is to simply repeatedly reattempt the call.
> > > This can be
> > > done manually by the UAC user, but it can also be 
> > implemented in the 
> > > UAC itself.
> > > 
> > 
> > 
> > 
> > I agree that at the end of the day there is a interest of the 
> > caller as well as of the callee to get a failed call 
> > completed as soon as possible. Especially business users set 
> > a high value on reducing the average waiting time for their 
> > customers when they are busy. They don't want many redials to 
> > be started, which could mean their most important customer is 
> > the unlucky one who has to wait the longest until his 
> redial succeeds.
> > 
> > And if a callee decides that CC is offered to the caller (I 
> > think regarding policies we are much more flexible than it 
> > was/is in the PSTN), he will also be interested that CC runs 
> > in the most effective way. The effectiveness of course is 
> > increased if busy callers don't have to be considered for CC 
> > recall processing, for which they have to be suspended.
> > 
> > 
> > Because of this I still think sus/res is an important 
> feature for CC.
> > The question is, is it important enough to describe it in the 
> > basic CC draft? Or, like we have talked about in Dublin, is 
> > it better to have it in a seperate draft, describing enhanced 
> > CC features (needed e.g. for 3GPP)?
> > 
> > 
> > BR, Martin
> > 
> > 
> > 
> > 
> > 
> > _______________________________________________
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> > [email protected]
> > https://www.ietf.org/mailman/listinfo/bliss
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> > 
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