> On 7 Dec, 2020, at 1:00 am, Rich Brown <[email protected]> wrote:
> 
> I would first do the following "easy tests":
> 
> - Check for conflicting/overlapping Wi-Fi channels. I am fond of the free 
> app, WiFi Analyzer from farproc (http://a.farproc.com/wifi-analyzer) for this 
> test, but there are several similar Android apps. 
> - Compare the signal strength for the DSL modem and the Calix modem, as shown 
> by WiFi Analyzer 
> - Be sure that all computer(s) are using the Calix modem.
> - Use a variety of speed tests: DSLReports, Fast.com, other favorites?
> - Compare speedtest results when the test computer is close to, or far from 
> the router.
> - (If possible) compare the performance for both Wi-Fi and Ethernet
> - Shut off the DSL modem on my way out the door to be sure it's not causing 
> interference or confusing the situation.
> 
> Anything else you'd recommend?

Make sure the customer's devices are using 5GHz rather than 2.4GHz band, where 
possible.  The Calix devices apparently support both and try to perform "band 
steering", but it's worth double checking.

https://www.calix.com/content/calix/en/site-prod/library-html/systems-products/prem/op/p-gw-op/eth-gw/800e-gc-spg/index.htm?toc.htm?76518.htm

I also read while briefly scanning the accessible documentation that Calix 
operates at maximum permitted wifi transmit power and with up to 80MHz RF 
bandwidth.  While this does maximise the range and throughput of an individual 
AP, many such APs in close proximity will see the RF channel as "occupied" by 
each others' transmissions more often than if a lower transmit power were used. 
 The result is that they all shout so much that they can't hear themselves 
think, and clients can't get a word in edgewise to send acks (with generally 
lower transmit power themselves).

You should look for evidence of this while analysing channel occupancy, 
especially in multi-occupancy buildings.  It's probably less of a concern in 
detached or semi-detached housing.

I didn't see any mention of Airtime Fairness technology, which is now a 
highlighted feature on some other manufacturers' products (specifically 
TP-Link).  Ask whether that is present or can be implemented.  You may be able 
to test for it, if you have established a case where wifi is clearly the 
bottleneck, by passing a saturating ECN Capable flow through it and looking for 
CE marks (and/or ECE feedback), since Airtime Fairness comes with built-in 
fq_codel.

 - Jonathan Morton
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