Yes, I had a fun argument with a queuing-networks guy over that, with 3 seconds being a red flag in the paper we were looking at.
Another was 30 seconds, where a huge plurality of the subjects had forgotten where they were, and had to visibly stop and stare at the screen to figure out what to do next. --dave On 4/19/22 10:20, Dave Taht wrote:
"As the response latency of the search engine reaches higher val-ues, the arousal and the negative valence of the experienced emotions increase as well. Although those effects did not produce changes on the *self-reported data*, their impact on users’ physiological responses was evident. Thus, even if such short latency increases of under 500ms are not consciously perceived, they have sizeable physiological effects." GOOD paper: https://www.researchgate.net/publication/282009221_Unconscious_Physiological_Effects_of_Search_Latency_on_Users_and_Their_Click_Behaviour 3sec is the maximum pain point....
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