The paper talks about mechanism, not effect. We need to refactor before we can 
summarize

I've pitched it to my colleagues by saying what problem it causes us, rather 
than how it does it.

Latency pisses Joyce off.

When we fetch a page, parts of it appear first, then others, then banner ads, 
and then some of the images, all while we're trying to read it in order. My 
wife hates that.  Oh, and we have jitter and dropouts in video meetings, too.

We've bought tons of bandwidth, but "end-user experience" isn't improving.  
That's because we've been trying to improve our performance by improving something that's 
easy to buy, but only helps a little bit.

Then I described what we did about it, and recommended the BITAG paper for an 
understanding, and a new router for a local solution.


Once I'd done that refactoring, I could sit down and say that the summation is

 1.  working latency makes its victims angry at the internet
 2.  we've been doing something to fix it that only helps a little bit

and the reader immediately responds with the solution: "well, don't do that!".

You have to build from there to the full problem, the politics and the economics. Then 
you can look at the solutions, and narrow them down until you can conclude with "do 
this instead"

--dave



On 11/11/22 18:16, Dave Taht via Bloat wrote:

If you were to try to summarize this *in a paragraph*, what would you say?

https://www.bitag.org/documents/BITAG_latency_explained.pdf

(yes, I helped write this, but squeezing it down to less than 3 pages
is beyond my capabilities, much less a paragraph, and by the time we
hit the recommendations section, things had got too political to make
sane recommendations)

Also QoS, vs QoE. Try to imagine explaining the need to a CFO, or
congresscritter. Feel free to take more than a paragraph.




--
David Collier-Brown,         | Always do right. This will gratify
System Programmer and Author | some people and astonish the rest
[email protected]<mailto:[email protected]>
 |              -- Mark Twain


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