I might want to add you should try to ping the hostname as well and see if it resolves to the same ip-address, maybe you have local dns service configured to another ip-address. Is the user able to login to the siteadmin/personal profile itself ? Have you made him siteadministrator? Else he will not be able to login via ftp.
With regards, Taco Scargo [email protected] On 9 dec 2010, at 02:35, Taco Scargo wrote: > Germano, > > There are no MX records setup. I would advise you to do so. > The domain and www record point to 87.117.205.7 > > Is that the ip-address of the site you are trying to access ? > > With regards, > > Taco Scargo > [email protected] > > > On 9 dec 2010, at 01:10, Germano Soru wrote: > >> Hi >> >> The domain is alchemymetalspecialists.com (main) >> alchemymetalspecialists.co.uk (just need to forward to main) >> >> I use external DNS servers; I couldn’t get the internal ones to work >> reliably so I gave up on that front >> >> Regards, >> >> Germano >> >> From: [email protected] [mailto:[email protected]] On >> Behalf Of Taco Scargo >> Sent: 08 December 2010 11:22 >> To: BlueOnyx General Mailing List >> Subject: [BlueOnyx:06042] Re: ftp problems >> >> Hi Germano, >> >> If you could let us know what domains you are talking about we could help. I >> suspect a DNS issue. >> >> With regards, >> >> Taco Scargo >> [email protected] >> >> >> >> On 8 dec 2010, at 20:04, Germano Soru wrote: >> >> >> Hi, >> >> I’m having a problem with ftp >> >> One of the websites I setup has both a .com and .co.uk >> So naturally I listed them both under Web Server Aliases >> >> I added an account and it started giving me problems saying that the mail >> loops back to me and I read from a previous post that the solution was to >> restart the mail server >> So I did and everything worked >> >> Now I need to add a new user for his web developer to upload content and >> every time I test the user account, the ftp tells me the password is wrong. >> >> If I add an account on another domain, it works, just not this one. >> >> >> Any ideas would be greatly appreciated >> >> >> Regards, >> >> Germano >> >> -- >> This message has been scanned for viruses and >> dangerous content by MailScanner, and is >> believed to be clean. _______________________________________________ >> Blueonyx mailing list >> [email protected] >> http://www.blueonyx.it/mailman/listinfo/blueonyx >> >> >> -- >> This message has been scanned for viruses and >> dangerous content by MailScanner, and is >> believed to be clean. >> >> -- >> This message has been scanned for viruses and >> dangerous content by MailScanner, and is >> believed to be clean. _______________________________________________ >> Blueonyx mailing list >> [email protected] >> http://www.blueonyx.it/mailman/listinfo/blueonyx > > _______________________________________________ > Blueonyx mailing list > [email protected] > http://www.blueonyx.it/mailman/listinfo/blueonyx
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