That sounds logical Lew. But one of the accounts had already been set up in Webmail. We just set it up again with the correct return address and a custom signature file. A test still shows it sending out the auto-response with a FROM address of usern...@serverhostname.
Thanks for the suggestion, but apparently - that's not our problem. Chuck ---------- Original Message ----------- From: "Lew Berry" <[email protected]> To: "BlueOnyx General Mailing List" <[email protected]> Sent: Thu, 16 Dec 2010 13:47:26 -0500 Subject: [BlueOnyx:06138] Re: Vacation autoresponder problems > User account was most likely never configured in webmail. If return address > isnt specified it defaults to u...@hostname > > > Lew Berry, MCSE, MCT, CSSA > LCB Consulting Inc. > Systems Engineer > 450-106 State Road 13 N, #205 > St Johns FL, 32259 > [email protected] > (904) 482-1405 > (904) 322-5049 fax > (904) 651-1046 cell > > ****** CONFIDENTIALITY NOTICE ****** > NOTICE: This e-mail message and all attachments transmitted with it may > contain legally privileged and confidential information intended solely for > the use of the addressee. If the reader of this message is not the intended > recipient, you are hereby notified that any reading, dissemination, > distribution, copying, or other use of this message or its attachments is > strictly prohibited. If you have received this message in error, please > notify the sender immediately and delete this message from your system. Thank > you. > **************************************************************************** > > > From: [email protected] [mailto:[email protected]] On > Behalf Of Chuck Tetlow > Sent: Thursday, December 16, 2010 1:01 PM > To: BlueOnyx General Mailing List > Subject: [BlueOnyx:06136] Vacation autoresponder problems > > We're having a bit of a problem with the vacation autoresponder in BlueOnyx. > > In one domain (only one we know that users are using that autoresponder) - > any user that received a message, the system attempts to send a response. > But the response is coming from [email protected], not the original > @domain.com. > > Obviously, this would cause confusion problems IF it did get through. In our > case, we're using a smart relay server that does some basic checks. Since > its not getting proper reverse resolution on the server's hostname - it fails > and doesn't send the response on. (Just as well - since its coming from the > wrong e-mail address). > > Has anyone else seen this before? The autoresponder sends the response using > the server's full-qualified hostname as the "FROM" address instead of the > user's DOMAIN name?? > > Chuck ------- End of Original Message -------
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