Thanks Owen for bringing this up.
We have done this type of cost-based analysis to improve BME services in the
past and it always comes down to analyzing the 'Life Cycle Cost' of any BME
device. However, this requires cross-facility benchmarking to determine the
standard of service and service-quality as applicable industry-wide.
That is the reason I use and recommend performance based measure of quality
such as 'Lean Six Sigma'.
Regards,
Sanjeev Hiremath
www.hiremaths.com.au
--- On Sun, 27/6/10, Owen Byrnes <owen_byr...@optusnet.com.au> wrote:
From: Owen Byrnes <owen_byr...@optusnet.com.au>
Subject: FW: [bmelist] AS3551 Testing versus Manufacturer Service
Recommendations
To: bmelist@bme.asn.au
Received: Sunday, 27 June, 2010, 11:46 PM
Forwarded for Adrian Richards.
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