Correct me if I'm wrong, but GetSatisfaction appears to be more aimed at
Customer Support, whereas Uservoice is more about soliciting new ideas from
people about your products.  It's not a cut and dry issue, though, since
getSatisfaction allows customers to post "ideas" instead of questions, but
this is not GetSatisfactions' core service (IMHO).

I personally use GetSatisfaction, and am very happy with it, though I think
if I we're looking for new ideas (e.g., how to improve the OpenID website) I
might give Uservoice a try.

What's the purpose of this widget?  To offer customer support-like features
(like, I can't login - please help me)?  Or is it aimed more as a tool for
new ideas?

david

On Thu, Jan 22, 2009 at 8:07 AM, Lachlan Hardy <[email protected]>wrote:

>
> Wanted to get the general sense for adding a "feedback" tab to the OpenID
>> site that aggregated opinions, feature requests and comments on
>> openid.uservoice.com. The purpose would be to gather feedback from
>> visitors to the site -- and perhaps to collect information about how to make
>> our site more useful and informative.
>
>
> It's a great idea, but I far prefer http://getsatisfaction.com/. I find
> UserVoice's interaction to be slow, unintuitive and awkward in comparison.
>
> Lachlan Hardy
>
> _______________________________________________
> general mailing list
> [email protected]
> http://openid.net/mailman/listinfo/general
>
>
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