Correct me if I'm wrong, but GetSatisfaction appears to be more aimed at Customer Support, whereas Uservoice is more about soliciting new ideas from people about your products. It's not a cut and dry issue, though, since getSatisfaction allows customers to post "ideas" instead of questions, but this is not GetSatisfactions' core service (IMHO).
I personally use GetSatisfaction, and am very happy with it, though I think if I we're looking for new ideas (e.g., how to improve the OpenID website) I might give Uservoice a try. What's the purpose of this widget? To offer customer support-like features (like, I can't login - please help me)? Or is it aimed more as a tool for new ideas? david On Thu, Jan 22, 2009 at 8:07 AM, Lachlan Hardy <[email protected]>wrote: > > Wanted to get the general sense for adding a "feedback" tab to the OpenID >> site that aggregated opinions, feature requests and comments on >> openid.uservoice.com. The purpose would be to gather feedback from >> visitors to the site -- and perhaps to collect information about how to make >> our site more useful and informative. > > > It's a great idea, but I far prefer http://getsatisfaction.com/. I find > UserVoice's interaction to be slow, unintuitive and awkward in comparison. > > Lachlan Hardy > > _______________________________________________ > general mailing list > [email protected] > http://openid.net/mailman/listinfo/general > >
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