One of the reasons why I was looking at time for page creation is because on Friday night, I realized that Boltwire most likely could do something internally that I planned on adding to the HelpDesk app we use. I planned on coding it next week in the HelpDesk but thought I'd give it a shot in boltwire first.
It is what I call a Whiteboard. Basically, it is a central place for issues to be posted so that the IT staff can easily find and see them. We have many issues that arise from time to time which end up generating tons of duplicate tickets, calls and emails which would be easily remedied if the issue was broadcast in a central location when identified. So... What I planned on doing was creating a Whiteboard system in boltwire. I thought it could work like this... The system would use whiteboard as the file name base. Each new issue would be dated to keep them in order (with a unix timestamp now) so that whiteboard.1253444780 would be the same as 2009-09-20 04:06:20... On the main whiteboard page, i would have a search function that would list the pages in newest to last order that would display in a table info collected including the Status (from a data field on each page), Creation date from the filename and Title. Title would be a link to the page so that details could be viewed. Also on the page would be a form that would create new whiteboard pages. The form would ask for the Title, perhaps main contact name and a description and ETA and other stuff, but start out very basic, and on save would create the page, set the title = title description, save the status as data in the page to Open... When viewing a page, there would be a form that would allow updating the issue with more detail, by adding to the existing page using a similar form as the creation. One option would be to change the status of the page from Open to Closed or Canceled which would update the data variable status. While the pages themselves could be edited using normal edit, the idea of using forms for adding to them and editing them is most likely more useful as then anyone could use it to add new and update existing whiteboards. The easier the better as then it would actually have a better chance of being used (people don't use things they can't figure out). For the concept as a whole, I pretty much have and Idea how to do most of this... but was having issues getting details on parts of it with the boltwire site having issues. Not sure if anyone else would want/need something like this, but I can think of a couple sites I would immediately use this on. Now that it appears the issues on the boltwire site is corrected, I will look at it again in the morning (real morning, not now) as I put it off to later because I was running into dead ends. Specifics I was looking for. o Was file creation but I've got that now. o Search routine that would find the pages (in most recent first), extract the data from the status data varaible and display the status, date of page, and title o How to make the form save the title for the page from the title description entered. Think I've got that now too. o dealing with the update stuff. Haven't thought that out yet except in concept. There might be an existing plugin that does something like this now. Wasn't sure if using sub-pages would be easier for updates to the white board with just updating the data value in the main file with whiteboard status. don't really think any PHP would be needed except perhaps the table stuff as I really haven't figured out the search stuff well yet. Just thought I'd throw the idea out there... --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "BoltWire" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/boltwire?hl=en -~----------~----~----~----~------~----~------~--~---
