Sorry for the OT - but having subscribed to this list for many years 
now, I know many participants might be faced with the same issues.

So here goes:

We are a 100% open source shop (LAMP - including ltsp for thin-clients) 
with the exception of our hardware field techs who must use WinXp based 
laptops because of a proprietary telephone service application they 
require. We tried running this under wine/crossover without success. 
The problem we experience (who doesn't) is that these field techs often 
access the web for technical updates, downloads and who knows what else. 
  And you can imagine what comes down to these machines on those 
occasions.

We've discussed the use of dual-boot laptops but the issue is that these 
laptops using the windows application tool is used to upload firmware to 
other clients' systems as they are serviced by these technicians. So, 
dual-boot doesn't buy us anything.

We can deal with the updating issues but getting the techs to the office 
for system updates and cleansing is extremely difficult let alone time 
consuming.

Therefore, is anyone USING a linux-based facility to manage remote 
windows-based desktops for the purposes of patches, updates, admin, etc?
Of course, we would prefer open sourced facilities but certainly will 
look at licensed software if necessary.

Any thoughts, ideas, directions would be greatly appreciated.

Bob

Hartford PM
 
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