Hello Diane,
   Maybe that guy Mr.  Behm is putting in a word to Tech Support for you.  I 
get calls from Tech support after either New Zealand tells them to call me or 
my Veterans Administration Agency's coordinator calls them.  After listening 
and promising to research my issues, they hang up and never call back.  Please 
tell me how you get such prompt service.  You can contact me off line if you 
wish.

Thank you,
Sammie



> ----- Original Message -----
>From: Diane Kelker <[EMAIL PROTECTED]
>To: Braillenote List <[email protected]
>Date: Mon, 22 Aug 2005 10:22:20 -0500
>Subject: re: [Braillenote] tech support is slow.

>Hi, everyone,

>I left a message for thech  support early Saturday morning and received a 
>follow-up call from Sam before 9 AM today!  I was delighted to realize that 
>HUMANWARE is favorably responding to customer complaints!


>Diane

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