---- Original Message ------ From: Rhonda Clark <[EMAIL PROTECTED] Subject: [notetakers] Frustration Date: Tue, 06 Dec 2005 09:45:42 -0600
In asking questions about policy and things, I received this message from Dean. I'm so disappointed about responses, I think I'll be looking for other products. I've been teaching people the BN. I've been working with people having equipment problems. This is my response. By the way, I have written to Jonathan, and Phil Rance, before I ever posted to Dean. Hi Rhonda, If you are not happy with the customer service in the US, this needs to be handled and escalated in and with the US office since customer services do not report to me. If you are not happy with the policy on SMA please contact Jonathan Mosen in his capacity as BrailleNote product manager. Regards Dean Jackson BrailleNote Product Specialist Humanware 11 Mary Muller Drive Christchurch New Zealand DDI: +64 3 940-2265 Email: [EMAIL PROTECTED] Skype: pulsedata-support-nz Web: www.humanware.com ====================================================================<<< Whatever you Wanadoo, click below: http://ads.smartgroups.com/adclick/CID=000000b7c79a99a500000000 ==================================================================== -- If you want to share pictures, use the calendar, or start a vote visit http://www.smartgroups.com/groups/notetakers To leave the Group, email: [EMAIL PROTECTED] Report abuse http://www.smartgroups.com/text/abusereport.cfm?gid%3D2894450&mid%3D2350
