What is the cap program?

Josh


> ----- Original Message -----
>From: "Powers, Terry (NIH/OD/DEAS)" <[EMAIL PROTECTED]
>To: 'Braillenote List' <[email protected]
>Date: Wed, 12 Oct 2005 11:48:37 -0400
>Subject: RE: [Braillenote] Maintenance Agreements

>I got mine through the CAP program.  I got a woranty for my first year and I
>have not had any coverage since.  I have asked the computer department and
>they did nothing.  Guess I will have to pay it myself.  Can someone define
>the two agreements.  Do we have to have both and why.  That is about $1,000
>in two years.  I can not afford that.  Not many can.
>Terry Powers


>-----Original Message-----
>From: Brenda Mueller [mailto:[EMAIL PROTECTED]
>Sent: Tuesday, October 11, 2005 4:04 PM
>To: Braillenote List
>Subject: RE: [Braillenote] Maintenance Agreements


>My Representative did mention the agreement when I ordered.  I paid, and a
>year later a lady called when it was time to renew it.  The question is how
>did you order your equipment and from whom? To find the problem, we need to
>clarify this, so that maybe Jonathan or Dean can look into it.  Just my
>thoughts.

>Brenda Mueller


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