Thank you Dean!

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dean
Jackson
Sent: Wednesday, August 10, 2005 4:39 PM
To: Braillenote List
Subject: Re: [Braillenote] Problem opening file


Hello Gabe,

I need to gently correct you on your assumptions concerning KeyWord.

When you open a Word document for example, we utilise a Microsoft doc to
RTF
converter which we then convert to KeyWord, which is all our own code.
However, if you open an RTF file, we use a converter to bring it into
KeyWord which again, is our own code.

Regarding your comments concerning KeyMail, we are aware that the manual
claims we support many popular protocols and this will be rectified as
soon
as possible.  It is not a deliberate attempt to mislead BrailleNote uses
but
rather, a documentation error.

Your comments about KeySoft being a shell only holds true for some
KeySoft
components.  To give an example, KeyWeb uses an Internet Explorer engine
but
KeyPlan is again, all our own.

Regards,

Dean Jackson
Customer/Technical Analyst
Humanware
DDI:   +64 3 373 6184
Fax:  +64-3-384 4933
Email:
[EMAIL PROTECTED]
Internet:
www.humanware.com
Skype:
pulsedata-support-nz__________________________


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