Jonathon, I too had that problem and when I called they couldn't locate my information because they need the PO number from the third party. That has been resolved but the company my Voc Rehab went through had to call to verify my SMA for my unit and then they called back and said the upgrade would be shipped to them and then they would ship it me.
Is it possible to have this changed to my address? I will be moving in August to go to grad school and I do not want my final upgrade to be lost because it is registered to that company instead of me. Cindy > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of > [EMAIL PROTECTED] > Sent: Wednesday, December 21, 2005 3:26 PM > To: Braillenote List > Subject: Re: [Braillenote] Upgrading via download > > > Hi Pam, we're currently inputting a lot of data into the SDW > before KeySoft 7 is released, so I'm confident your serial > number will be enabled for KeySoft 7 by that time. Obviously, > let us know if it isn't. > > Jonathan Mosen > BrailleNote Product Marketing Manager > HumanWare > > DDI: +1-925-566-9265 > http://www.humanware.com > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/bra> illenote > >
