janel, You don't want a sharp object to reset. A dull object will do just as well. Using sharp objects can and will cause additional problems down the road. A pen or a stylus will do and they're not sharp. even a bent paper clip will do. Isaac
On Sat, 14 Jan 2006, Janel Griffin wrote: > Hi Robert, > My unit does this all of the time. You just have to do a regular reset > by pushing a sharp object into the reset hole. Try again, you should be able > to download them then. If that does not work, try the 123 reset. > Hope this helps, > Janel > > > ----- Original Message ----- > >From: robert <[EMAIL PROTECTED] > >To: Braillenote Humanware <[email protected] > >Date: Sat, 14 Jan 2006 07:19:12 -0800 > >Subject: [Braillenote] downloading e-mail > > >Hello List, > >I am having a problem downloading e-mail on the braillenote, and I was > >wondering if anyone could help. > >When I connect, it says I have 33 e-mail, and starts downloading, a second > >or two later, it says: > >"Exception violation reading e-mail, error 31300904. > >I have a braille keyboard. > >Thanks for any help. > >Robert > > >___ > >To leave the BrailleNote list, send a blank message to > >[EMAIL PROTECTED] > >To view the list archives or change your preferences, visit > >http://list.humanware.com/mailman/listinfo/braillenote > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > >
