Hello Desiree, As much as you probably don't want to hear this, I'm afraid that what you have described sounds like a hardware issue and your BrailleNote will need to come back to Humanware to be looked at. You may want to contact your local Humanware office before sending the BrailleNote as arrangements will need to be made beforehand.
Regards, Dean Jackson Customer/Technical Analyst Humanware DDI: +64 3 373 6184 Fax: +64-3-384 4933 Email: [EMAIL PROTECTED] Internet: www.humanware.com Skype: pulsedata-support-nz__________________________ ----- Original Message ----- From: "desiree r sturdevant" <[EMAIL PROTECTED]> To: "Braillenote List" <[email protected]> Sent: Wednesday, August 03, 2005 3:16 PM Subject: Re: [Braillenote] Exercising braille display > Hi all: > Well, I exercised it, let it go for about 15 minutes. Unfortunately, I'm still having the same issue. It is doing it right now, and, when I turn the braille off and on, it still comes back with the left half of the display stuck. When it first started doing this, it was only a little, now it's happening a lot. As I write, the right half is moving, but the left half is not. If this is a display issue, then if I transplant it into an mpower, it may do the same thing? > This is just so frustrating. I am enjoying my upgrade, and yet this is keeping me from really doing so. Sorry to wine. > Desiree > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote >
