Hi Sammie,
I did contact Tech Support. Curiously enough, I *think* the person
was Sam? Or I may have gotten her name wrong. Anyhow, it's going to
be sent in soon. Tomorrow or Monday, depending on how it behaves--
you see the Braille display came back. So I'm really confused *sigh*
I still think it needs fixing though, so I'm going to watch it and see.
Jane
On Sep 29, 2005, at 8:05 AM, sammie clay wrote:
Jane, if you really want to know what to do about your display,
ignore all that slate and stylus and perkins Braillewriter
nonsense. You're BrailleNote needs attention. Contact Tech
support and see if they can help you over the phone and if not,
find out how quickly you can get it back after you send it in for
repair. I feel your frustration, and know how much you need your
device for your school work. Contact tech support, they open at
six Am, california time.
Sammie Clay
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