Hi, When you send your unit in send it with the original case. The MPower will come in its own case. You do not need to send in the charger since it will work with the MPower as well. As for cleaning I was told that they clean the display and service it to make sure it works before they do the transplant. My friend sent his on Tuesday of last week and got it today so basically 8 days he was without it. Hope this answers your questions. Tiffany
> ----- Original Message ----- >From: Peggy Kern <[EMAIL PROTECTED] >To: [email protected] >Date: Wed, 05 Oct 2005 17:47:17 -0700 >Subject: [Braillenote] Got the call, and have some questions >Hi, all. I had a message from Humanware today when I got home from >work, saying they're ready for me to send in my BN for the >transplant. I have a couple questions about the transplant that I >thought I'd throw out for either Humanware or those who have already >sent in their units to answer. >Should I send in my BN case? I have the original canvas case that >zips shut, and I purchased the newer model case with the velcro. Do >I need to send my old unit in one of these cases, or just "naked" in >the shipping box? What about the accessory pouch? As I understand >it, it'll work with the mPower, so I'm assuming I should keep it, >right? I'm assuming I should keep the charger as well, since it will >work on the new mPower? How long, more or less, will I be without my >BN? Do they give the Braille display a thorough cleaning before >transplanting it? My display is beginning to show slight symptoms >that it might need cleaning (dots remaining up just a tiny little >bit, etc). If I weren't doing the transplant, I would probably send >it in for cleaning, so I'm hoping a cleaning is a part of the transplant. >Any questions you guys can answer would be great! >Peggy >mailto:[EMAIL PROTECTED] >http://www.home.earthlink.net/~kernsac >MSN Messenger [EMAIL PROTECTED] >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote
