Terri,

If you haven't tried this already, do a service reset on the MPower.  That is, 
press and hold the record button on the side of the machine and also press 
reset.  Then release both buttons.

This may clear your problem.

Don

On Sun, 9 Oct 2005 11:25:26 -0700, Terrie Terlau wrote:

I will contact Tech Support tomorrow about the following. But I now too have
a dead and not reviving M'Power transplant.

 My m'Power transplant went through its first battery cycle beautifully. I
used it for three days of fairly hard use at a conference. On Thursday
night, it was at 20% or so and I plugged it in to recharge. I left it in
over night. It was at 99 or 100 in the morning. It worked fine all day. On
Saturday morning, it was dead. I plugged it in  and left it in onSaturday
night overnight, and it is still very dead. There is no indication of when
the AC Adaptor is plugged in, no sound in response to pressing the reset
button, no change in the braille cells when the unit is on or off, just
plain dead.

I know there were some bad batteries in the batch and I extend my support
and best wishes to those at Humanware who are scurrying right now to get
this problem corrected. But we really really really need a solution to this.
I currently have a Braille Note full of data, some of which I really need
because it includes notes from my recent conference, and I can't get at it!

Best,
Terrie Terlau



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