This has nothing to do with Microsoft, unless Microsoft is working with
Humanware/pulsedata.
theresa
----- Original Message -----
From: "Kathy Williams" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Sunday, August 07, 2005 8:21 PM
Subject: Re: lost sticker Re: [Braillenote] update
That sounds a bit extreme to me. I can't believe Microsoft hasn't delt
with the problem of people losing their stickers before. The sticker is
supposed to be on the unit where the system is loaded, but there is also a
certificate from which the sticker was taken, a seal from that certificate
package, and so on. Did you get all those things, or just the sticker? If
you have a receipt with the sticker number on it, seems to me microsoft
could be possibley persuaded to honor that as they will honor licenses
distributyed by schools on printer slips.
If Humanware didn't send you the certificate along with the sticker, I
would expect them to have record of the certificate matched with the
serial number it goes with. They certainly shouldn't be charging you for
another copy of the license they already solg you once. Just the
suggestion to buy a new license to replace a sticker rather than the
suggestion that they'd help you work it out with Microsoft seems less than
customer friendly to me. And the threat you might be in trouble with
microsoft is a lousy tactic to sell another license. Worst case you might
have to pay microsoft another license fee, but I would be really
surprised.
How did you end up with a new version of WINDOWS to license without having
the sticker put on your unit?
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