Hi folks,
I was working with a client today who wanted to set up a bluetooth
connection in order to access ActiveSync with the PK. We were ultimately
unsuccessful, though we came very very close to achieving our goal. Here's
what happened.
The bluetooth had already been installed to the pc, and I believe that might
be where the problem exists. The bluetooth had been paired from the pc, not
the PK. Anyhow, we did make sure to set the misc options in the utilities
menu to bluetooth. We ensured that Bluetooth was turned on from the
connectivity menu. The bluetooth device was found, and it showed that
activesync was "active". However, when we went into utilities and chose
connect to activesync, and simultaneously chose get connected from the pc,
we were unable to get connected. We ensured that the comm port was the same
in both the bluetooth settings and in activesync. Incidentally, that was
comm7 on a laptop ... should that matter? In speaking with humanware tech
support, they leaned towards the theory that since the bluetooth had been
paired from the pc, we needed to either disable bluetooth from the pc, or
possibly reinstall the software. Unfortunately, we didn't have the software
on hand.
So, what do you all think? What would be the next step to take? I believe
this is a broadcomm bluetooth kit, which begs another question ... does it
matter what bluetooth receiver you use?
Thanks everyone,
Scott
