Hello Gavin,

To me, it sounds as if some of the dots are sticking in which case, you
would need to send your BrailleNote to us in order to have the problem
rectified.

Regards,

Dean Jackson
BrailleNote Product Specialist
Humanware
11 Mary Muller Drive
Christchurch
new Zealand
DDI:   +64 3 940 2265
Fax:  +64-3-384 4933
Email:
[EMAIL PROTECTED]
Internet:
www.humanware.com
Skype:
pulsedata-support-nz__________________________
----- Original Message ----- 
From: "gavin atkins" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Wednesday, December 14, 2005 9:35 AM
Subject: re: [Braillenote] Braille Display on classic acting weird:


> Hi List
> My display gives me the full eight dots on part of the display on average
about once-twice a week, again if I fiddle with the thumb keys it seems to
clear it,  but is my display on the way out? an oppinion from HW would be
helpful?
>
> Regards Gavin Atkins UK
>
> > ----- Original Message -----
> >From: "Mary Ellen Earls" <[EMAIL PROTECTED]
> >To: "Braillenote List" <[email protected]
> >Date: Mon, 12 Dec 2005 14:40:40 -0700
> >Subject: [Braillenote] Braille Display on classic acting weird:
>
> >Hi folks!
> >While paying my Merrill Lynch Credit Card over the phone this afternoon,
my
> >Braille display on the Bn Classic simply went in to a line of 8 dot cells
as
> >I was trying to acdcess the account number, routing number for the
checking
> >account etc etc etc.
> >I was able to work with the thumb keys for a while, which put things
right,
> >but it slowed things down immeasurably.
> >I hope this display isn't going out on me because some time next year I
plan
> >to do the implant deal but if my Braille Display is going to die, I guess
> >that takes care of that.
>
> >Has anyone else ever had their display just go in to cells while the
thing
> >is on?
> >Mary Ellen Earls
>
>
>
> >___
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>
>
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