My suggestion would be to call tech support ASAP. I hope he hasn't been
battling this on his own for two weeks, knowing he's going to need it this
coming Monday.
Peggy
At 09:46 PM 8/24/2005, you wrote:
Hello list,
A friend of mine received his m-power 32 BT two weeks ago. While reading
the manual and typing in examples that were set forth in the manual, his
unit locked up. He performed the usual resets, both 1 2 3 and 4 5 6 as
well as the standard reset. His M-power seems to be dead to the world
whether it is plugged into the AC adapter or not! The machine seems to be
dead to the world no matter what he tries. I suggested he try pressing
the record button and the reset button and see whether that would wake it
up. Interestingly enough, his sighted father cannot see any symbols or
lettering which would show where any of the controls are
located. Needless to say, the record button reset wasn't done when I was
on the phone with him. He needs to have it for college by Monday! The
outlet he used was a good outlet. A radio he has works in that same
outlet. He had it plugged in for quite a while so technically the battery
should be charged! What next anyone?
It is my understanding that MSN.com won't work with an M-power since one
needs to use their software in order to use their site efficiently! This
would be true with AOL. I mentioned this during our phone
conversation! Has something changed at MSN.com where a Braille Note of
any kind would work on their site?
Thanks much for any observations you might have!
Jim Aldrich
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